Strategic Initiatives

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Introduction

Tellus survey gaged residents satisfaction with the counties strategic initiatives. These initiatives were adopted in 2022 as a guide to Mesa County's long-term success and they support the County's vision, "We are the builders of the best place to live, work, and play for all generations."

Strategic Initiatives

  1. Build the Best Team
  2. Build a Culture of Excellence
  3. Build Community, Together
  4. Build Fiscal Stability

Key Findings

  • Residents were divided around Strategic Initiative 4, Build Fiscal Stability, and Strategic Initiative 2, Build a Culture of Excellence. In both cases, they indicated confidence in the County administration's ability to execute their goals, but were less confident about communication to and from the community about the process and activities related to the goals.
  • Residents were generally in less agreement with the questions related to Strategic Initiative 3, Build Community, Together.
  • Efforts to promote excellent customer service was one of the highest rated strategic plan activities

Strategic Initiatives: Average Responses

0=Disagree, 1=Slightly Agree, 2=Moderately Agree, 3=Agree, and 4=Strongly Agree.

Shown are the average response for each question ordered highest to lowest

Option

By selecting 'Preserve' it is easier to see order changes when filtering the demographics.

Strategic Initiatives: Build the Best Team

0=Disagree, 1=Slightly Agree, 2=Moderately Agree, 3=Agree, and 4=Strongly Agree.

Mesa County values its employees.

Strategic Initiatives: Build a Culture of Excellence

0=Disagree, 1=Slightly Agree, 2=Moderately Agree, 3=Agree, and 4=Strongly Agree.

Mesa County government employees provide excellent customer service.
Residents have easy access to Mesa County services and departments.
Mesa County uses technology and innovative tools effectively to provide the best customer service.
Mesa County provides opportunities for meaningful community engagement.
Mesa County pays great attention to the quality of programs and services.
Mesa County residents have a voice in identifying areas that need improvement.
Mesa County residents can easily access information outlining county projects and services.

Strategic Initiatives: Build Community, Together

0=Disagree, 1=Slightly Agree, 2=Moderately Agree, 3=Agree, and 4=Strongly Agree.

Mesa County officials understand potential future opportunities and adapt accordingly.
Mesa County does a good job of identifying gaps and outlining strategies to address areas of critical need.
Mesa County provides adequate support for underserved communities.
Mesa County provides adequate support for mental health and substance abuse programs and services.

Strategic Initiatives: Build Fiscal Stability

0=Disagree, 1=Slightly Agree, 2=Moderately Agree, 3=Agree, and 4=Strongly Agree.

Mesa County maintains a budget that supports the goals and initiatives of the County.
Mesa County officials provide clear communication to the community about funding.
Mesa County services are a good value for the taxes we pay.
Mesa County officials maintain a county-wide long-range financial plan.

The Tell Us community survey was administered during June and July 2022. The survey was open to all Mesa County residents (18 years and older) to assess citizen satisfaction and to measure how residents perceived progress on key initiatives, customer service and efficiency of county government, and areas for future growth.